Refund policy

  • Return and Refund Policy

    We want you to love your purchase from Goddess Glitter! Here’s everything you need to know about our return and refund process:

    To start a return, you can contact us at kelsea@goddessglitterhair.com.

    Eligible Products for Returns/Refunds:

    • Refunds are only accepted for Glitterlites and Shrine bundles.
    • The Shrine and certification are excluded from our return and refund policy. For certification-specific inquiries, please refer to the Certification Terms and Conditions.

    Return/Exchange Window:

    • You have 30 days from the date of purchase to return or exchange your Glitterlites or Shrine bundle.

    Return Conditions:

    • Items must be mostly unused or defective in order to be eligible for a return or exchange.

    Return Shipping:

    • Customers are responsible for return shipping costs. Please send your returns to:

    Goddess Glitter
    2325 NE 41 Ave
    Portland, OR 97212

    Refund Process:

    • Refunds will be processed to the original payment method used during checkout.

    Defective Products:

    • If you receive a defective product, please contact us immediately, and we’ll work with you to resolve the issue.